- Kent reminds us entrepreneurs that failure is a part of starting your small business. Not all of your small business ideas are going to pan out. Often even good business ideas have to come at the right time.
- Kent talks about his business pivot in our current pandemic impacted environment. Whether the Spanish Flu in 1918 or the Corona Virus in 2020 small business have had to do this to survive and thrive
- Kent discusses the disconnects that can be experienced in sales and marketing. Sales promotion needs to be aligned and Kent share a number of inside that we all can learn from.
- Kent discusses why price is not the number one reason for purchase, and then share this ONE thing we all need to be doing to find out the reason.